Inclusive public service

Accessibility

How this design concept supports access, what remains under review and how to report a barrier.

Target standard

WCAG 2.2 AA-ready public service.

The demonstration targets keyboard access, visible focus, reduced motion, responsive reflow and clear feedback. Production conformance requires formal audit and NLB acceptance.

Statement owner: Illustrative digital service owner
Status: Demonstration target
Reviewed: 3 August 2026
Next review: Before production release

Supported in the demo

Access is part of every component.

Keyboard

Semantic navigation, logical focus order and visible focus states.

Motion

Reduced-motion preferences disable autoplay and directional transitions.

Reflow

Public and portal layouts adapt to mobile and 200 percent zoom.

Documents

Accessible HTML alternatives remain visible before downloads.

Language

English-first structures are ready for approved Kiswahili content.

Feedback

Forms expose labels, errors, success states and recovery routes.

Known limitations

Final institutional photography and alternative text require rights and content review.
Production PDFs need document-by-document accessibility checks.
Approved Kiswahili content is not yet included.
Formal assistive-technology acceptance testing remains a production gate.

Alternative formats

Document records provide an HTML route where available. A production service would record and fulfil approved alternative-format requests.

Browse document alternatives

Report a barrier

Tell us what prevented access.

Include the page, device or assistive technology, the task you were attempting and the format that would help. The demonstration does not transmit the report.

Report an accessibility barrier